Central Vermont Communications (CVC) was founded in 1978 and has been a trusted supplier of pagers and paging service since the early 1980's. With the creation of Advanced Answering Center (AAC) we entered the answering service business and have been providing custom call center solutions to customers both large and small.

Recent News

CVC receives Motorola Two-Way Radio Dealership
September 01, 2006
CVC is proud to announce that we are now a full line Motorola Authorized Two-Way Radio dealer. CVC will be providing two-way radio sales, service and service contracts under the "CVC Two-Way Radio" trade name. "We are excited to be able to offer high quality Motorola two-way radios and service to our existing paging and telephone answering service customers as well as new customers." said Stephan Suker president of CVC Paging, CVC Two-Way Radio and Advanced Answering Center.
 
CVC Paging Announces Completed Construction of Redundant Satellite Up-Link Facility
November 15, 2004
CVC Paging is pleased to announce the completed construction of our new satellite up-link facility. We are proud to be the only paging company in the Northeast to be uplinking our paging data to two separate satellites for complete redundancy. Please click on the PDF for more information.

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CVC Paging Supports the LifePage Program for those in need of an Organ Transplant
November 01, 2007
The LifePage program was established to provide free pagers and service to patients awaiting vital organ transplants. CVC Paging is a proud participant in the LifePage program donating 1000’s of pagers and service to those in need. "For those awaiting organ transplants, every second counts, especially the time between finding a viable organ and the actual operation,” said Stephan Suker, President and CEO of CVC Paging, CVC Two-Way Radio and Advanced Answering Center. “Paging is the only form of wireless communications that has the coverage and reliability necessary for use in life and death situations. We are very proud of participation in the LifePage program.”
 
Advanced Answering Center Implements Special Features for the Fuel Industry
May 15, 2008
Advanced Answering Center successfully handled tens of thousands of fuel delivery and service calls during the 2007 / 2008 winter season. Our ability to accurately and efficiently handle fuel industry calls is a result of having a very dedicated staff and the implementation of several special features aimed at the fuel industry. Advanced Answering Center utilizes dedicated fuel dispatchers during the winter months. These fuel dispatchers are senior operators that are trained to dispatch fuel related calls. Temperature based staffing is a method that Advanced Answering Center uses to ensure that we are properly staffed for high call volumes during extreme cold temperatures. Efficient alphanumeric paging allows on-call personnel to receive valuable customer information on the screen of their pager saving time and money. “We are very proud of the core competencies that we have developed in regards to serving our fuel industry clients. We appreciate the trust that has been placed in us and take the responsibility of handling their calls very seriously” said Stephan Suker, President of CVC Paging, CVC Two-Way Radio and Advanced Answering Center.
 
Advanced Answering Center receives accolades from Springfield Internal Medicine
May 03, 2006
Dr. Warner E. Jones of Springfield Internal Medicine recently took the time to write Advanced Answering Center a letter of personal appreciation for the "wonderful job you do as our answering service". The letter goes on to differentiate Advanced Answering Center from other answering services. Dr. Jones writes, "I have experienced a number of answering services and find your staff is the most conscientious group of people I have ever had take my calls." "It is very rewarding to receive a letter of appreciation from one of the busy physicians that we serve. I am extremely grateful for the wonderful staff we have at Advanced Answering Center. It really is the employees that enable us to deliver this level of service", said Stephan Suker, President of Advanced Answering Center and CVC Paging.
 
CVC Paging & Advanced Answering Center Sponsor American Cancer Society Relay For Life
June 16, 2007
CVC Paging and Advanced Answering Center are proud to have been a Gold Sponsor for this years American Cancer Society Relay for Life. This marks the fifth year that CVC and AAC have sponsored the Relay for Life. Through company and team donations, we are pleased to report that we have raised approximately $30,000.00 for the fight against cancer.
 
CVC Paging's Field Technicians Complete "Tower Climbing Safety & Rescue" Certification
June 01, 2006
CVC Paging field technicians have successfully completed Comtrain's "Tower Climbing Safety & Rescue" certification. "It is extremely important that our technicians have the proper training and equipment to climb towers safely and in accordance with OSHA regulations. Having our own staff trained to climb also provides us with a competitive advantage as we can make repairs immediately. Many paging companies have to wait for outside contractors to perform repairs for them." explains Stephan Suker, President of CVC Paging and Advanced Answering Center.
 
Advanced Answering Center develops C-Section Rapid Response Notification System
July 08, 2005
Advanced Answering Center and Central Vermont Communications have developed an innovative emergency contact system to improve the response time for C-section notifications in community hospitals. Because patient care is the number one priority, our system eliminates the need for maternity department nurses to have to contact all medical personnel when a C-section needs to be performed. We take care of the notification, so the nurses can focus on the patient.

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E-mail invoicing for paging service now available!
July 07, 2005
We now offer e-mail invoicing as an alternative to regular mail. Combine this service with automated credit card billing or On-line Bill Pay and simplfy your bill paying process. For more information, e-mail: billing@cvcpaging.com
 
CVC Launches Satellite Broadband Service
January 15, 2007
CVC is excited to announce that we have launched our own Satellite Broadband Service. We offer satellite broadband connections that can rival cable, dsl and T-1 speeds. Satellite Broadband Service is perfect for disaster recovery and bringing Internet connectivity to remote areas. "This service is a high speed/low latency satellite internet connection that is far more robust than the consumer grade services most people are familiar with. We are pleased to add this service to our paging, telephone answering service and two-way radio lines," said Stephan Suker president of CVC Paging, CVC Two-Way Radio and Advanced Answering Center.
 
Advanced Answering Center Provides Essential Services to 1000's During Valentines Day Blizzard
February 14, 2007
The Valentines Day Blizzard of 2007 proved to be one of the worst snow storms in the regions' history. With many offices closing early, Advanced Answering Center stepped up and answered the call....literally 1000's of them. Answering for clients that include doctor’s practices, wrecker services, fuel delivery, plumbing and heating professionals etc... Advanced Answering Center became a critical link in providing essential services to 1000's of people during this storm. "Many of our operators traveled to and from work during the storm. They worked extra long hours and answered far more calls than normal. We are very proud to have such a dedicated staff" said Laurie Blow, Call Center Manager.
 
Advanced Answering Center works with the National Amtelco Equipment Owner's Association to complete an interactive web-based operator training program.
February 10, 2005
The National Amtelco Equipment Owner's Association (NAEO) is set to debut their new web-based training program in San Diego, CA at the end of February. Advanced Answering Center has worked with NAEO members in both the hospital and commercial call center markets on the development of this standardized training for new employees. This application will measure performance quality and allow us to continue to provide our customers with professional and efficient staff, properly trained, to handle thier calls.
 
CVC Paging and Advanced Answering Center Announce Newly Designed Web Site
February 08, 2005
Central Vermont Communications (CVC Paging) and Advanced Answering Center (AAC) are pleased to announce our new web site. The new web site offers comprehensive descriptions of the products and services we offer. In addition, the new site offers many support sections such as downloads of pager instruction manuals, call forwarding and voicemail instrucions and a training manual for our Web On-Call feature.
 
Capital Care of Guilderland, NY and Clifton Park, NY Chooses CVC Paging and Advanced Answering Center
February 01, 2006
Capital Care Family Practice of Guilderland, NY and Clifton Park, NY have chosen CVC Paging and Advanced Answering Center to provide them with 24-Hour telephone answering services and wide-area wireless messaging service. "We are excited to add these facilities to our growing list of customers in the tri-city area. It is a great fit considering our extensive infrastructure in NY" said Steven Josselyn, Director of Sales and Marketing for CVC Paging and Advanced Answering Center.
 
On-line Bill Pay Now Available!
April 25, 2005
We now offer a convenient, easy and secure way to pay your bill on-line. Simply click on the link below or go to "Customer Support" on the home page and click on "Online Payments".
 
CVC Paging And Advanced Answering Center Provide Continuous Service During One Of The Worst Storms In Areas' History
April 17, 2007
Rutland Vermont is home to the corporate headquarters of CVC Paging and Advanced Answering Center. The Nor’easter that tore through the Northeast on April 16th hit Rutland perhaps the hardest. With winds reaching 60 – 70 miles per hour and tens of thousands without power, this was undoubtedly one of the worst storms to ever hit the area. CVC Paging and Advanced Answering Center are very pleased to announce that we were able to provide uninterrupted paging and telephone answering services during the entire storm and its aftermath. Through the use of generator back-up, UPS systems, redundant connectivity platforms and a well trained and dedicated staff, CVC and AAC were able to mitigate over 27 hours without commercial power as well as multiple telco outages. “Promoting redundancy and planning for disaster recovery is an integral part of what we do here. I am very pleased that all of the measures we have put in place and training we have done has paid off. It is gratifying to know that we are able to offer uninterrupted service to emergency personnel and others during events of this magnitude” said Stephan Suker, President of CVC Paging, CVC Two-Way Radio and Advanced Answering Center. The following is a link to the NECN news reporting of the storms' devastation in Rutland, VT; Rutland,VT hard-hit by storm